Frequently Asked Questions
Everything you need to know about our premium spirits and delivery.
How do you ensure the safety of glass bottles during shipping?
We use industry-leading, reinforced inflatable packaging and heavy-duty corrugated boxes specifically designed for spirits to ensure your bottle arrives in perfect condition.
Do I need to be of legal age to sign for my delivery?
Yes. In accordance with local laws, an adult of legal drinking age must be present to sign for the package. Our couriers are required to verify identification upon delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I return a bottle if I change my mind?
Due to health and safety regulations regarding food and beverage products, we can only accept returns on items that are damaged during transit or if the wrong item was dispatched. Please contact support within 48 hours of receipt.
How can I track the status of my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your shipment in real-time.
Do you offer international shipping?
Currently, we ship to select countries. Please check our Shipping Policy page for a full list of available destinations and information regarding international customs duties.